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Knowledge Base
Accounts and bookings
Accounts and bookings
Find out about our course booking, payments and cancellations processes.
Your booking account
How do I change my account password?
How to setup an online portal account to make bookings on the website?
How do I change my contact details?
Payments
How do I get a refund for a course that I have paid for?
How can I pay for my group course booking?
Can I pay for course at a later date?
Can I pay by instalments?
Can I pay by purchase order?
What payment methods can be used to pay for a course?
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Bookings
When will I receive my booking confirmation?
How can I get a quote for a course?
What are the booking options available?
How many people can be booked onto a group booking?
Cancellation and rescheduling
How do I change or reschedule a course booking?
How do I cancel a course booking?
What happens if a course is cancelled?
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