How do I change my account password?

Reset your password if you’re having trouble logging in

Send a reset password link via the website however if that’s not working then please get in touch with the Customer Service Team on 0344 412 2747 or email firstaidtraining@redcross.org.uk

For Key Account customers, please contact keyaccounts@redcross.org.uk or call 0344 412 9000.

For Select Account customers, please call 0300 004 0403 or email accountbookings@redcross.org.uk.