When will I receive my booking confirmation?

You can expect to receive booking confirmation shortly after your purchase and within 24 hours.

The booking confirmation will contain the unique booking reference number, details of the course, date, location and important information, such as information on how we’re training safely. 

If customer does not receive their booking confirmation via email, should they call 0344 412 2747 or email Customer Service team.

For Key Account customer, please call 0344 412 9000 or email Key Accounts team.

For Select Account customers, please call 0300 004 0403 or  email the Select Accounts team.